Increasingly organizations include process improvement in their strategy and commit resources to continually improving all aspects of doing business. Over the past decade Lean Six Sigma has become synonymous with process improvement.

For some organizations, Lean Six Sigma has become a way of thinking, and when enough people in an organization change the way they think, lots of things start to change.

We Can Help.

Lean Six Sigma deployments deliver through on-going cultural change and project-by-project results. Our consultants will ensure your deployment is strongly focused on leadership, change, and program and project management.

I have had the pleasure of working with Christine Moore of Arthur Maxwell during a particularly challenging assignment in deploying a major Lean Six Sigma program at a Fortune 500 company. I have no doubt that Christine's insights into people, leadership, and change management was a major contributor to the success of the deployment. I highly recommend Christine and her organization to any organization that is interested in achieving breakthrough levels of impact. Anthonie Lombard, Research & Development Executive
Fortune 500 Company

What is Lean Six Sigma?

The most literal answer can be found in the name itself which pays tribute to its quality improvement forefathers. Lean comes from Lean Manufacturing (think Toyota Production Systems) and is about creating flow and pull in a system in an attempt to reduce waste. Six Sigma is about making improvements that will result in fewer defects or errors. The term Six Sigma is a statistical reference to the amount of variation (defects) a system produces. Put the two together and you have a great approach to improving process.

People and Data

The real power of Lean Six Sigma is in the social contracts created amongst people working toward an improvement and their demand for conclusive data.

Successful Lean Six Sigma deployments value collaboration and respect the personal change required of stakeholders by:

  • Clearly defining people's roles and expecting specific behaviors
  • Seeking out the voice of those who have stake in the improvements
  • Striving for sustainable solutions created through collaborative efforts
  • Valuing the use of data to see what isn't apparent
When the powerful tools of Lean and Six Sigma are used in combination with great leadership, rich collaboration, and respect for personal change imperatives—extraordinary results are possible.Christine Moore, Arthur Maxwell, Inc.
Founder, Consultant, Coach

We Coach the Coaches

The Coaching role is built into Lean Six Sigma Deployments, though some of the most important topics (Change and Project Management) are missed, and coaches are not always prepared to coach.

If the emphasis in your coaching sessions is on the use of the technical tools we can work with your coaches to incorporate Change and Project elements and we can help them become better coaches.

Contact a Lean Six Sigma Consultant


As a colleague of Christine Moore for many years, and having worked side-by-side with her at many of the same clients, I can personally attest to the exceptional quality of her work and the unmatched satisfaction her clients have with her services.

Arthur Maxwell, Inc. has leveraged Christine's unique strengths in Training and Project/Change Management to close a gap in the current Lean Six Sigma (LSS) technical training regimen. As a LSS Master Black Belt, I can state confidently that the typical technical training regimen for Green Belts and Black Belts is often lacking in its ability to effectively prepare the Belts to manage the 'soft' side of a project, i.e. the Project and Change Mgmt perspective. In many cases, the lack of these fundamental skills is the reason an LSS project fails to achieve expected results. Arthur Maxwell's new Leading Lean Six Sigma Projects™ workshop helps Green Belts and Black Belts close this gap and is an outstanding addition to the current Green Belt/Black Belt training regimen. Rick Hardcopf, Master Black Belt
Acceleren Consulting