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The Thomas-Kilmann Conflict Mode Instrument (TKI) is the worldʼs best-selling assessment for understanding how different conflict-handling styles affect interpersonal and group dynamics. In detail, the TKI assessment allows professionals to open a discussion about conflict which reveals patterns, then determines when one conflict behavior is being productive and when choosing another style would be more effective.

The TKI describes five different conflict-handling modes and helps you identify which of these modes you use most often. By helping you become more aware of the choices you and others are making in conflict situations, the TKI and its feedback materials provide a way for you to steer conflict situations in constructive directions.

Take the TKI on line and receive a comprehensive report and a one-on-one session with a Certified Consultant who will help you interpret and put your results to use.

Download assessment details as a PDF

Register online - $300

Register for the TKI® Assessment Package

Register by phone: 763-432-0629
Email for more information.

Learning Methods

  • Individual pre-work exercise prior to debrief session using supplied materials.
  • Self reflection in combination with assessment results and coaching during debrief session.
  • Reflection after the debrief session supported by assessment results and supplied materials.

How You Will Benefit

  • Learn to see and experience conflict constructively.
  • Understand your own reaction to conflict.
  • Effectively navigate conflict situations.
  • Become more aware of the choices you and others are making in conflict situations.
  • Ask questions of a Certified Consultant to ensure youʼre prepared to put your new knowledge to use.

Who Should Register

  • Anyone who wants to improve their abilities in conflict situations.

Materials Included

  • Access to take the TKI assessment on-line.
  • Introduction to Conflict Management booklet.
  • TKI Profile & Interpretive Report.